Shipping policy
At Noma Auto Parts, our goal is to offer you reliable delivery options no matter where you are. Every day, we deliver to numerous customers across the nation, ensuring that we provide the highest levels of responsiveness to you at all times.
1. Processing Time:
- All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
2. Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Shipping time estimates will vary based on the method chosen:
- FedEx: Typically 2-5 business days.
- UPS: Typically 2-5 business days.
- USPS: Typically 2-6 business days.
- Regional Freight/LTL Carriers: 5-10 business days.
3. Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will typically be active within 24 hours.
4. Damages:
- Noma Auto Parts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
5. Customs, Duties, and Taxes:
- Noma Auto Parts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Returns:
- Please refer to our Return Policy for information on returning products.
7. Contact Us:
- For any questions concerning our shipping policy or your order, please email us at info@nomaautoparts.com
